Return Policy

Returns Policy

When you buy from me, you as the the buyer have the right to terminate the contract and return the item even if the item is not faulty in any way (this is the consumer’s right in UK law). You have the right to do this up to 14 days after receipt of the items and a full refund including the cost of the outgoing postage will be made within 14 days of my receipt of the returned item(s), or within 14 days of you providing evidence that the item(s) have been returned (e.g. proof of postage), whichever is sooner.

You the buyer are responsible for paying for the cost of return postage.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; 


Return of faulty goods.

You have right to return goods if they develop a fault within six months of receipt. Depending on the circumstances, you may be entitled to a refund (full or partial), a repair or replacement.

Lost items.

If the item is lost in transit I will treat the contract as terminated and provide a refund. No item will be considered missing or lost before the expiry of a period of 45 days from the shippers normally expected date of arrival. This will vary depending on the destination.